| Entry (착수) | - First contacts with clients- Preliminary problem diagnosis- Assignment planning & proposals to client- Consulting contract | 예비진단과정컨설팅 계획 수립계약 체결 등 |
| Diagnosis (진단) | - Purpose & Problem analysis- Fact finding- Fact analysis and synthesis- Feedback to client | 목적과 문제분석자료수집 및 분석문제 원인 식별피드백 |
| Action planning (실행 계획 수립) | - Developing solutions- Evaluating alternatives- Proposals to client- Planning for implementation | 파악된 문제 및 문제 원인에 대한 대안 개발해결안 제시 |
| Implementation (실행) | - Assisting with implementation- Adjusting proposals- Training | 실행 계획에 따른 실행교육변화관리 수행 |
| Termination (종료) | - Evaluation & Final report- Settling commitments- Plans for follow-up & Withdrawal | 컨설팅 결과 검토평가 후 종료 |